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Talk to the Vale
Everything in the Vale was picked up, looked over, and packed by the same hands that will read your note. If something's wrong with your order, you'll talk to us, not a call center. That's the whole business model.
For ValeSync support, you can also write to support@verdantvale.org.
Here on business? Brands, distributors, and creators start at the Collaborate page: it has what we are looking for and the fastest way to reach us about it.